Category Archive:

2014 BMW X5 Wins AutoPacific Ideal Vehicle Award

0

Untitled

The 2014 BMW X5 is the highest scoring Premium Luxury Crossover SUV in AutoPacific’s 2014 Ideal Vehicle Award research. BMW designers, planners and engineers understood who the X5 target buyer is and developed a vehicle that meets their requirements. The 2014 BMW X5 was at the top against some impressive vehicles including the Porsche Cayenne, Mercedes-Benz GL, Lincoln MKT, Mercedes-Benz ML, and the Infiniti QX60.  The previous generation X5 won AutoPacific’s IVA for the 2009 model year.

BMW X5 owners truly do not want their vehicle changed. Of the fifteen categories in the Ideal Vehicle questionnaire, the X5 led or tied in seven satisfaction categories and was within three percentage points of another two.

The top five highest ratings by X5 owners are: same interior lighting, same ride/handling, same exterior, same safety features, and the same passenger room as now.

Although the X5 led in its category there are several things owners would change. Owners would like more advanced technology, more interior storage, and they would like it to be easier to get in and out of the vehicle.

AutoPacificIVA Feature copy


Continue Reading

2014 BMW X5 Wins AutoPacific Vehicle Satisfaction Award

0

Untitled

The 2014 BMW X5 is the highest scoring Premium Luxury Crossover SUV in AutoPacific’s 2014 Vehicle Satisfaction Award research. Just behind the X5 is the Lincoln MKT followed by the Audi Q7, Mercedes-Benz GL, Porsche Cayenne and the Mercedes-Benz ML.

The 2014 BMW X5 demonstrates its excellence by winning or tying in thirty-seven of fifty satisfaction attributes. The X5 also comes within one tenth of a rating point with seven other satisfaction attributes. For eighty-eight percent of the data, the X5 is at the top.

The top ten highest ratings by X5 owners are: handling and braking, brand and vehicle reputation, fun to drive, safety rating and features, overall quality, the perception of reliability and dependability, and feeling safe while driving.

AutoPacific VSA Logo Feature


Continue Reading

2014 BMW 3-Series GT Wins AutoPacific Vehicle Satisfaction Award

0

 _T1_9998__mid

The 2014 BMW 3-Series GT is the highest scoring Aspirational Luxury Car in AutoPacific’s 2014 Vehicle Satisfaction Award research.  Coming in behind the 3-Series GT are some very impressive competitors; the Hyundai Genesis, BMW 4-Series, Mercedes-Benz C-Class, Volvo XC70, and the Audi A4.

The 2014 BMW 3-Series GT demonstrated  its excellence in luxury by winning or tying in twenty-one of fifty attributes.  The 3-Series GT also came within one tenth of a rating point with eleven other attributes.  For over sixty percent of the satisfaction measurements, the 3-Series GT is at the top.

The top ten highest ratings by 3-Series GT owners are: the reputation of the BMW brand and the 3-Series, the perception of reliability and durability, enjoyment of driving the vehicle, the image the vehicle puts off, ease of loading and unloading cargo, overall quality and handling, exterior size, and interior styling.

While the 3-Series GT may look ungainly to some, it leads the pack for its functionality and rear seat spaciousness.  This “almost” crossover scores in areas where other Aspirational Luxury Cars simply cannot.

AutoPacific VSA Logo Feature


Continue Reading

AutoPacific 2014 Vehicle Satisfaction Awards Announced

0

AutoPacVSAlogo blogOn Monday June 16, 2014, AutoPacific announced its 18th annual Vehicle Satisfaction Awards (VSA), identifying the most satisfying 2014 model year vehicles on the market.  Other automotive awards provide information on defects – things gone wrong.  AutoPacific’s research looks at the issue of vehicle ownership in a totally different way – how satisfied a new vehicle is to its owner.  While it’s important to know how well a vehicle is screwed together, it is even more important to learn how well buyers and drivers feel about their vehicle.

The AutoPacific 2014 Vehicle Satisfaction Awards objectively measure owner satisfaction with 50 separate attributes ranging from interior comfort and convenience to fuel economy and performance. “Vehicles that score highest in the Vehicle Satisfaction Awards are delivering value and satisfaction across a wide range of attributes,” says George Peterson, president of AutoPacific. “The winners perform well in 50 separate categories that objectively measure the ownership experience.” An industry benchmark for measuring how satisfied an owner is with his/her new vehicle, AutoPacific’s VSA are based on the results of responses from over 92,000 new vehicle owners.

For 2014, the most satisfying brands are Lincoln, Top Premium Brand and GMC, Top Popular Brand. The vehicle – car or truck – registering highest overall satisfaction is the new-for-2014 Mercedes-Benz S-Class that also wins AutoPacific’s second President’s Award for achieving the highest VSA score ever.  The truck with the highest overall satisfaction score is the new BMW X5 Premium Luxury Crossover SUV.

“With the launch of each new car and truck, carmakers try to improve the product and increase the satisfaction of their buyers,” explains Peterson. “By surveying a substantial number of owners who have purchased a new 2014 model year vehicle, The AutoPacific’s 2014 Vehicle Satisfaction Awards provide an objective measurement of how well the makers are doing. More than one-third of new vehicle buyers are positively influenced by objective awards based on owner ratings when deciding on a new car or truck.”

The awards in 2014 are much more diverse than they have been in previous years, with no single brand dominating the results.  Multiple top-ranked award winners are:  Chevrolet with four winners; Lincoln with three winners; Mercedes-Benz, BMW, Kia, and GMC with two winners each.

The brands that improved their relative ranking positions in 2014 compared with 2013 are:  GMC moving from 17th to 8th position; Lincoln moving from 6th position to 1st position; Ford moving from 25th to 19th; Chevrolet moving from 21st to 16th.  Brands with the largest drop in position were Volkswagen moving from 16th to 28th position and Jaguar dropping from 7th to 17th.

From a manufacturer perspective, General Motors was tops with seven wins and Ford had four wins.

“AutoPacific 2014 Vehicle Satisfaction Awards help vehicle buyers sort through an increasingly complicated selection of brands and models.  For the 2014 model year, there are 274 models and 32 brands from which to choose a new vehicle.  The VSA clearly shows the buyers which vehicles are at the top of the class they are considering,” says Peterson.

Top 2014 model year performers are:

PRESIDENT’S AWARD FOR HIGHEST VSA SCORE EVER: Mercedes-Benz S-Class

HIGHEST SATISFACTION PREMIUM BRAND: Lincoln

HIGHEST SATISFACTION POPULAR BRAND: GMC

2014 PASSENGER CAR WINNERS:

Premium Luxury Car

Executive Luxury Car

Aspirational Luxury Car

Luxury Mid-Size Car

Large Car

Mid-Size Car

Premium Compact Car

Compact Car

Economy Car

Sports Car

Sporty Car

Hybrid Car/EV

Mercedes-Benz S-Class

Lincoln MKS

BMW 3-Series GT

Lincoln MKZ

Chevrolet Impala

Kia Optima

Mercedes-Benz CLA

Kia Soul

Chevrolet Sonic

Chevrolet Corvette

Chevrolet Camaro

Lincoln MKZ Hybrid

2014 LIGHT TRUCK WINNERS:

Heavy Duty Pickup

Light Duty Pickup

Luxury/Large SUV

Mid-Size SUV

Premium Luxury Crossover SUV

Luxury Crossover SUV

Large Crossover SUV

Premium Mid-Size Crossover SUV

Mid-Size Crossover SUV

Compact Crossover SUV

Minivan

Ford F-Series Super Duty

GMC Sierra

Infiniti QX80

Jeep Grand Cherokee

BMW X5

Cadillac SRX

GMC Acadia

Toyota Highlander

Nissan Rogue

Hyundai Tucson

Honda Odyssey


Continue Reading

2015 Lincoln MKC – 2nd Volume Entry for Lincoln

0

The 2015 Lincoln MKC hit Lincoln dealerships in June 2014 and promises to be the 2nd volume entry for Ford’s premium brand after the award-winning Lincoln MKZ.  Lincoln is the top brand in AutoPacific’s 2014 Vehicle Satisfaction Award research and the MKZ and MKZ Hybrid are the winners of their product categories.  The MKC (getting confused with the alphanumeric nomenclature yet?) is joining a booming market for smaller crossover SUVs and, based on our brief drive of the vehicle, the MKC should do very well in AutoPacific’s 2015 Vehicle Satisfaction Award research.2015 Lincoln MKC F342015 Lincoln MKC R34

Excellent Package  The MKC is a “small” crossover SUV, but it does not feel small from the driver’s seat.  The front seating package is spacious.  Visibility forward is excellent.  Ergonomics are good.  Transmission shifting is through push buttons on the left hand side of the center stack.  The MyLincoln Touch system is more intuitive (but reading the channel numbers for SiriusXM is almost impossible because of tiny font sizes) and stable.  Losing the shifter in the center console is an excellent idea for many reasons.  It allows for more storage in the console and also allows the console to be narrower giving the front seat passengers more seat width.  The MKC is a persuasive package that will appeal to buyers across all age ranges.2015 Lincoln MKC Cockpit

Neat Features Abound on MKC  For those buyers who want the latest technology, MKC offers a lot.  Of course, there is MyLincoln Touch that sets the stage in the center stack.  There is Approach Detection where the vehicle reacts to the key fob approaching the vehicle at night and the headlamp accents, taillamp accents, door handle pockets and interior all light up.  There is even a Lincoln logo projected onto the pavement from the outside rear view mirror puddle lights.  Then there is Drive Control that includes continuously adjusting shock absorbers to provide a comfortable ride under all conditions.  Electric Power Steering and Active Noise Control are standard features that complement the Drive Control System.  Active Park Assist not only can park the MKC, but includes Park Out Assist to help the driver maneuver the vehicle out of a tight parking space.  As with many newly introduced vehicles there is a suite of electronic driver assist technologies:  lane-keeping system, driver alert system (checks driver alertness), adaptive cruise control, collision warning system with brake support, blind spot information system, and cross traffic alert.  These features may sound like overkill, but once you have used them, they become a necessity rather than a luxury.

Highly Differentiated from Escape – All EcoBoost Engines   The MKC is derived from the Ford Escape but shares no body panels or interior trim bits.  Without looking under the skin, the relationship is invisible.  The 2015 Lincoln MKC comes standard with a 240HP 2.0L EcoBoost 4-cylinder engine.  Optional is a 2.3L EcoBoost 4-cylinder with 285-horsepower (with 93 octane gasoline – in California the top spec gas octane is 91 octane so the output for the 2.3L would be about 280HP).  The base vehicle is front wheel drive with all wheel drive available as an option.

Outstanding Dynamics  Starting in Santa Barbara and driving across the Los Padres National Forest to the Tejon Ranch , the MKC proves to be nimble and athletic on the twisty roads more suited to a sports car than a X-SUV.  With the 2.3L EcoBoost and AWD, the MKC is quick and solid over all road surfaces.

Price and Competition  The base price of the MKC is $33,995, but the versions Lincoln provided for the drive evaluation were all in the $50,000 range equipped with the full suite of electronic features and the big engine.  The size and price of the MKC puts it in the competitive set with the Cadillac SRX, Acura RDX, Audi Q5, BMW X1, Infiniti QX50 (i.e. EX), Range Rover Evoque, Volvo XC60.  As if that isn’t enough competition, there is more to come:  Lexus NX, Mercedes-Benz GLA, Audi Q3, Porsche Macan.  Clearly, buyers will have a tremendous challenge sorting out which of these smaller XSUVs to select.

Now for the Nit-Picks  Ford (Lincoln) can be depended on to make mistakes in feature availability.  For a company that touts “democratization of technology” (meaning the neat electronic features found on the top of the line will be available in a Focus, for instance) the base MKC cannot be had with an in-vehicle navigation system.  Since MyLincoln Touch is standard and each vehicle has a center stack screen, and the navigation system is via an SD card, navigation should be available on all models.

Brand Challenge  The only thing standing in the way of the MKC being a whopping success may the Lincoln brand.  While AutoPacific’s research shows Lincoln is doing a great job satisfying its customers, the brand has languished and is only now starting to re-assert itself.  The MKC is an outstanding addition to the Lincoln portfolio.  Now the challenge is to get buyers into the dealerships to drive and buy the MKC.  It will be interesting to watch how Lincoln markets the vehicle in the coming months and to monitor its sales performance.


Continue Reading

Reflections from the Detroit and Chicago Auto Shows

0

Has the 2014 Auto Show Season been a bust so far? Well, with the exception of the all new Ford F-150, there has not been much to justify all the fabricated hoopla at either the North American International Auto Show in Detroit or the Chicago Auto Show. You can almost count the significant new news on one hand. In order of importance to the United States market and their manufacturers here are the most significant: Ford F-150, Chrysler 200, Honda Fit, Hyundai Genesis, Mercedes C-Class in Detroit and the Subaru Legacy in Chicago. OK, that is six significant entries. Others that might have made the list are the GMC Canyon mid-size pickup and the Lexus RC-F coupe. The Detroit Show ended up focusing on performance models or concepts like the production-ready Subaru WRX STI, Toyota FT-1 super car, Chevrolet Corvette ZO6 variant, BMW M3 sedan and M4 coupe, Cadillac ATS coupe. The only other vehicles of note at the Chicago Show were the 2015 Lincoln Navigator with new front and rear styling and the Mercedes GLA compact crossover SUV.


Continue Reading

Ford Owners Want Simpler, Easier to Use Technology

0

MyFordTouch_Center StackIn AutoPacific’s annual survey of new car and light truck buyers, eleven of the top twenty vehicles whose drivers want simpler, easier to use technology are Fords or Lincolns. Six are from Toyota or Lexus. One is from Cadillac. One is from BMW. One is from Audi. If you have been paying attention to Ford’s standings in Consumer Reports ratings and other customer satisfaction measurements, you undoubtedly have heard Ford’s and Lincolns ratings have dropped precipitously since MyFord/LincolnTouch was introduced.


Continue Reading

Mercedes Goes After Millennials with CLA

0

2014 Mercedes-Benz CLA:  Mercedes-Benz has been in a slow launch mode for the new front wheel drive 2014 CLA sedan since the beginning of 2013.  The car has just gone on sale and advertising is blanketing the airwaves.  So, what’s the story?

Target – Millennials – Does it Have Enough Rear Seat Room?  The CLA is Mercedes’ price leader in the USA.  Mercedes proudly touts its $29,990 base price and admits its attempt to intercept drivers under 35 before they buy their first premium brand car from BMW or Audi.  Most CLAs will be priced in the $35,000 range when you get the $2,300 premium package (garage door opener, premium sound w/iPod interface, heated front seats, dual zone climate control) and the $2,370 multimedia package (rear view camera and navigation system).  For that mid-thirties price you get a fully featured front wheel drive 4-cylinder four door sedan and the Mercedes three-pointed star.

2014 Mercedes CLA250 F34


Continue Reading

Cadillac Elmiraj Concept – Build It!

0

Hollywood Design  Cadillac’s Hollywood-designed deep blue Elmiraj coupe was dramatically unveiled at Clint Eastwood’s Tahama Golf Resort during the 2013 Pebble Beach automotive week.  Cadillac and General Motors management is coy when asked if they will build the Cadillac Elmiraj concept coupe. To a person, journalists who were at the unveiling want to believe Cadillac can find the means to build this car.  If Cadillac were given the green light to build Elmiraj, Cadillac management says they could have it in production in about two years.Cadillac Elmiraj Concept


Continue Reading

Lincoln Black Label – Top Level Trim Does Not Make a Flagship

1

I have to admit that I’m rooting for Lincoln.  I used to work there and the Lincolns were “my” cars – Lincoln Continental Town Car, Lincoln Continental Town Coupe (yep, there was a Town Coupe in 1981), (eh hem, the Granada/Monarch-based Lincoln Versailles dubbed the “Mini Mark”), the Fox-based Lincoln Continental, and the Lincoln Continental Mark VI Coupe and Mark VI 4-door.


Continue Reading

Follow VehicleVoice

RSS Feed   Facebook   Twitter

Membership

Join

Recent Winners

Sid P., Washington - $100
Ken G., Nevada - $100
Brad T., Wisconsin - $100
Tom M., Virginia - $100
Kathy F., New Jersey - $100
John M., Massachusetts - $100
Mike M., California - $100
Carol R., Texas - $100
James D., Georgia - $100
Martha B., New Jersey - $100
Kerry B., Pennsylvania - $100

What is VehicleVoice?

About Vehicle Voice