Posted by George Peterson on April 5, 2013 at 9:19 am
The 2013 New York International Auto Show was full of important reveals this year… renewed crossovers - Toyota Highlander, Acura MDX, an all new Range Rover Sport, the new BMW 335GT, freshened Dodge Durango, the all new Cadillac CTS and many more. The most important, however, were the Audi A3 and the Jeep Cherokee. Why? Both vehicles are very important to their brands and have the potential to generate substantial sales.
Audi Takes the Safe Route with A3: The 2015 Audi A3 really was not at the New York Auto Show. The A3 will be officially introduced at the Shanghai Auto Show in late April 2013, but there was a reveal for about 120 journalists the evening before the first press day. It will be launched in the USA in early 2014.
The smaller Audi A3 has anchored the Audi lineup with a five-door hatchback (“Sportback”) that never had much sales potential in the USA. American buyers continue to perceive liftback cars as cheaper, flimsier and less desirable. In Europe, the five-door is the preferred bodystyle primarily because European car-owners do not have the American-style family fleets where there is a vehicle for every purpose. For a one vehicle family, the hatchback can carry out a multitude of duties.
Recognizing that to really succeed in the USA market, the 2014 Audi A3 becomes a much more traditional three-box four-door sedan. This gives Audi an opportunity to really step up sales in the face of the upcoming front wheel drive Mercedes-Benz CLA and the already-on-the-market BMW 1-Series. Audi did not stray from its own winning formula. Audi DNA is present in the exterior styling and the interior with an A8-like sweep at the front of the instrument panel. Very nicely done, but not one obvious risk.
The A3 comes with four 4-cylinder engine choices – 170HP 1.8L turbo, 2.0L turbo (we’re guessing at about 230HP), 150HP 2.0L turbo diesel and high output 2.0L turbo (we’re guessing at about 275HP). The high output goes in the S3 model. The Sportback will return in the 2014 calendar year with e-tron plug-in hybrid technology.
The A3 will not be a Spartan A-Segment car. Audi is positioning it as a fully-featured Audi – just smaller. It will offer Audi’s MMI system, 4G LTE connectivity and even Audi’s Bang & Olufsen audio system.
One key takeaway from the A3 reveal is that the car is the same size as 1994 model year A4. A very successful car with solid sales results, the A4 was key in establishing Audi as a very desirable premium brand in the USA.
Something tells us that the A3 will not be an inexpensive car with its impressive standard equipment load (leather seating, bluetooth, rain sensing wipers and panoramic moon roof standard). With the slightly larger Mercedes CLA announced at a sub-$30,000 price we are wondering where the new A3 will be positioned?
Jeep Cherokee Returns While the Audi A3 is a low risk opportunity for volume growth, Jeep’s new Cherokee is at the polar opposite on the risk scale. Jeep describes the Cherokee’s styling as “polarizing” and it certainly is. Mike Manley, President of Jeep cautioned journalists in a December briefing before the Detroit Auto Show that “you might not understand” the vehicle. This was somewhat reminiscent of Wayne Cherry’s (head of GM styling in the late ’90s) statement that “you are too old to understand the (Pontiac) Aztek. In Manley’s defense, he describes the styling direction for the Cherokee as “something that will be fresh in 2019″. So Jeep has not taken this path lightly. It is a calculated step.
What is so polarizing about the Cherokee? First, it takes the name of one of the most successful SUVs ever produced. The 1980s Cherokee was the first high volume SUV to add a 4-door bodystyle to the lineup and soon proved that 4-doors, not 2-doors, were the way to go. The Cherokee had the seven vertical slot grill that is part of Jeep’s DNA, but it had rectangular headlamps that, while modern for the time, broke away from the traditional round headlamps Jeep used.
While the new Cherokee is relatively conventional from the A-Pillar rearward, its front end design is the most surprising and, yes, controversial. Instead of round headlamps, the Cherokee has horizontal units styled into the front fascia and fenders. Cherokee still has the seven vertical slots in the front fascia – part of Jeep DNA since the beginning – but they now are bent in the center giving the vehicle a more aerodynamic appearance. The story of the capability of the vehicle is being lost in the commentary about its front end styling.
Under the skin, the Cherokee uses the same Alfa/Fiat platform used by the new Dodge Dart. It has a 9-speed automatic transmission and three advanced 4×4 systems. The Trailhawk model is fully “Trail Rated”. Think of Trailhawk as the Cherokee Rubicon. Powered by a 184HP 2.4L Multi-Air TigerShark 4-cylinder engine, Jeep claims a cruising range of up to 490 miles and highway fuel economy of 31mpg. The optional 3.2L Pentastar V6 gets 271HP.
Cherokee has a full array of Chrysler’s latest features available from its UConnect information system with an 8.4-inch center screen and programmable instrument cluster, new steering wheel controls, parking assist systems, blind spot monitoring, cross path detection and adaptive cruise control with stop and go capability. These features are becoming the price of entry in mid-size vehicles and even some smaller entries.
When Bob Lutz was a Chrysler he once said (of the early 2000′s Peterbilt style Ram pickup), “I don’t care if people love it or hate it as long as 15% of them love it enough to buy it”. That may be the case with the new Cherokee. A Polarizing design will certainly get people talking and writers writing. So far, it seems that the negatives are outweighing the positives on the Cherokee. It won’t take long to tell if the vehicle is a sales success. It begins production in April 2013.
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Posted by George Peterson on October 31, 2012 at 1:44 pm
An automotive industry truism is that it is easier to satisfy your grandmother than a young man. Is this true? At least the gender portion of the statement is accurate.
Driver satisfaction is a critical measure of vehicle acceptance. Having a satisfied buyer results in better loyalty, better word-of-mouth, stronger image. Satisfaction is a central building block of a brand. AutoPacific has been measuring driver satisfaction since 1993 and it is always instructive to look at the differences between women and men drivers.
In AutoPacific’s annual 2012 Vehicle Satisfaction research, women drivers score 39 rating points higher than men – 674 over 635 in their overall Vehicle Satisfaction score.
Cadillac Tops Satisfaction Among Women While the top four brands in the satisfaction hierarchy are the same – Cadillac, Mercedes-Benz, Lexus and Lincoln – the scores given them by women are much higher. Cadillac up 50 rating points. Mercedes up 16 rating points. Lexus up 41 rating points. Lincoln up 42 rating points. Interestingly, the rating for Fiat – perhaps the ultimate chick’s car – is at the bottom of the list among women but still higher by 29 rating points than among men.

Infiniti FX - Top in Satisfaction Among Women
Models With Touches of Luxury Score Better With Women In terms of individual vehicles the top twelve satisfying vehicles among women are: Infiniti FX at 774 (+94 rating points higher than men), Chrysler 300 at 767 (+89 rating points), Lexus ES at 742 (+40), Cadillac SRX (+48), Mercedes C-Class at 735 (+50), Buick Enclave (+57), Honda Crosstour at 729 (+73), Lincoln MKS at 728 (+50), Range Rover Evoque at 728 (+43), Lincoln MKX at 726 (+58), Honda Odyssey at 725 (+40), Lexus RX at 725 (+43). The lowest vehicle line among women is the Nissan LEAF at 550 rating points. The highest scoring vehicle among men is the Mercedes-Benz ML practically tied with the Cadillac Escalade. The lowest vehicle line among men is the Mazda2 at 502.
Women are More Satisfied With a Comfortable Stuff Hauler Women are much more satisfied with Fuel Economy (+8.3%pts), Warranty (+6.9%pts), Collision Avoidance Technology (+6.9%pts), 3rd Row Seat Comfort (+6.8%pts), 2nd Row Seat Comfort (+6.3%pts), Flexible/Changeable Seating (+6.5%pts), Rear Seat Entertainment System (+6.4%pts), Roof Rack (+6.0%pts), Price/Monthly Payments (+6.0%pts), Convertible Top (+6.0%pts). Many of these attributes are characteristics of vehicle types very popular with women drivers like Sport Utility Vehicles and Minivans. They want a comfortable vehicle with a good warranty that gets good fuel economy. They want the interior to be flexible and provide entertainment for their children. They are more satisfied with an affordable stuff hauler useful with children.
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Posted by George Peterson on August 20, 2012 at 9:03 am
The Lexus Flagship – the LS460 4-door sedan – is freshened for the 2013 model year. This comes after an all new Audi A8 in 2011, a tweaked 2012 BMW 7-Series, and the new Cadillac XTS (which may not be in this class). A major change for the Mercedes-Benz S-Class is due in early 2013 as a 2014 model year. The Jaguar XJ that was all new in 2009 as a 2010 model gets a much needed all wheel drive system for 2013.

2013 Lexus LS460 F SPORT
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Posted by George Peterson on June 10, 2012 at 11:56 am
Best In Class 2012 Luxury SUV: Cadillac Escalade

2012 Cadillac Escalade Most Satisfying Vehicle in AutoPacific Vehicle Satisfaction Awards
Owners of the 2012 Cadillac Escalade give the Luxury SUV top ratings in twenty-seven of forty-eight characteristics measured in AutoPacific’s 2012 Vehicle Satisfaction Award research. The Escalade was also the Most Satisfying Vehicle Overall. To top that off, Escalade has been the Most Satisfying Luxury SUV for the last five years. The Escalade gets top marks for Overall Satisfaction, Exterior Size, Ease of Getting In and Out, Seating Capacity, Driver’s Seat Comfort, Flexible Seating, Ease of Loading Cargo, Exterior Color, Interior Storage, Power and Acceleration, Braking, Handling, Reliable/Dependable, Quality Feeling Controls, Instrument Layout, Brand of Audio System, Driver’s Visibility, Interior Lighting, Cupholders, Infotainment Technology, Feeling Safe While Driving, Safety Features, Safety Rating, Price, Advanced Powertrain Technology, Collision Avoidance Technology, Warranty. With a possible high score of 5.0 rating points for each attribute, a rating of 4.6 or higher can be considered to be very good. Escalade owners give the SUV scores of 4.6 or higher in: Overall Satisfaction, Exterior Size, Ease of Getting In and Out, Seating Capacity, Driver’s Seat Comfort, Exterior Color, Reliable/Dependable, Power and Acceleration, Braking, Handling, Brand of Audio System, Visibility, Feeling Safe While Driving, Safety Features, Safety Rating and Warranty. While some consider the Escalade to be the “King of Bling” in today’s automotive world, its owners clearly perceive it to be something special and worthy of the highest satisfaction rating among 2012 model year trucks and the most satisfying vehicle overall.
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Posted by George Peterson on June 10, 2012 at 10:50 am
Best In Class 2012 Luxury Crossover SUV: Cadillac SRX

2012 Cadillac SRX Winner of AutoPacific's 2012 Vehicle Satisfaction Award
The Luxury Crossover SUV category is a very diverse segment with several very competitive entries. Owners of the 2012 Cadillac SRX give the vehicle sufficient scores in importance and satisfaction to win the segment with only six top ratings among forty-eight characteristics measured in AutoPacific’s 2012 Vehicle Satisfaction Award research. The SRX gets top marks for: Brand of Audio System, Tire Brand/Size/Appearance, Wheel Size and Style, Dealership Experience, Price and Advanced Powertrain Technology. With a possible high score of 5.0 rating points for each attribute, a rating of 4.6 or higher can be considered to be very good. SRX owners give the crossover SUV scores of 4.6 or higher in: Overall Satisfaction, Image, Vehicle’s Reputation, Brand’s Reputation, Exterior Color, Exterior Styling, Interior Styling, Handling, Fun to Drive, Reliability, Brand of Audio System, Dealership Experience, Feeling Safe While Driving, and Overall Quality. Owners are least satisfied with five of SRX characteristics giving them a satisfaction rating of less than 4.0 satisfaction points: Fuel Economy, Range, Visibility, Environmental Friendliness, and Recyclability.
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Posted by George Peterson on May 26, 2012 at 11:47 am

General Motors Company (formerly “Corporation”) today is a shadow of its former self. It sells fewer models through fewer brands since its bankruptcy in 2009. It is reconstructing itself and building itself into a competitive and profitable car company. That transformation appears to be going very well.
Over the years, however, General Motors has often tried to be a trailblazer (no pun intended) in new vehicle design and development. Many of these vehicles failed, but we believe GM deserves a tremendous amount of credit for trying where other companies did not have the creative thought or resources to make a “segment breaking” product. Here are some examples…
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Posted by George Peterson on January 5, 2012 at 5:08 pm

An annual pilgrimage for the auto industry is to attend the press days at the North American International Auto Show in Detroit each January. Unfortunately, this year I cannot attend because my physicians caution that I should not be heaving carry-ons into and out of overhead bins and baggage carousels.
So, I’m jealous.
One of the primary businesses of AutoPacific is to keep on top of what is the latest in the auto industry worldwide, so AutoPacific will still be well represented at Detroit.
I asked each of our staff members to remind me why I should or should not be jealous of them attending instead of me. Read below the break for their input.
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Posted by Ed Kim on August 25, 2011 at 4:33 pm

AutoPacific, as a well-respected automotive research firm, uses the voice of real consumers like you, the VehicleVoice panel member, to help automakers make the best possible cars and trucks. The data that we collect also helps identify what vehicles are most satisfying to their owners, as well as being the closest to their owners’ ideals. Hence, each year we publish our annual list of AutoPacific Vehicle Satisfaction Award (VSA) winners (most satisfying vehicles in their segments, as rated by owners) and AutoPacific Ideal Vehicle Award (IVA) winners (closest to their owners’ ideals). These awards highlight what the best vehicles are doing right as reported by their owners, and can serve as a tool to you as the consumer in finding a vehicle that you will be extremely happy with for many years. Despite the vitriolic rants of the angry and ill-informed, we simply report on what you as the consumer tell us.
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Posted by Ty Michael on August 16, 2011 at 9:05 am

The Cadillac Escalade is the top ranked Premium SUV in AutoPacific’s 2011 Ideal Vehicle Research. As the class winner, Escalade owners identify few things they would want changed. Even the most technology-laden vehicles still have their owners wanting more. About 30% of Escalade owners want more infotainment technology. They also want better interior storage and, believe it or not, more cargo space and passenger room. They most like its size, seat comfort and wheels. Escalade wins its class over second place Land Rover LR4.
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Posted by Ed Kim on May 5, 2011 at 7:38 pm

At first glance, I’m one of those people whose lifestyle is what automotive marketers would deem perfect for a crossover SUV. I love outdoors activities and often carry a surfboard in my vehicle. And I have a baby. Thing is, I also want my vehicle to handle. I love attacking apexes. I like sitting low inside a vehicle and feeling connected to the road. In other words, I love to drive. That’s why I’m a wagon kind of a guy. SUVs will carry stuff, but they are rarely optimized for an engaging drive. Wagons are the perfect sort of vehicle for people who haul things and haul butt.
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