Category Archive:

Ford Owners Want Simpler, Easier to Use Technology

0

MyFordTouch_Center StackIn AutoPacific’s annual survey of new car and light truck buyers, eleven of the top twenty vehicles whose drivers want simpler, easier to use technology are Fords or Lincolns. Six are from Toyota or Lexus. One is from Cadillac. One is from BMW. One is from Audi. If you have been paying attention to Ford’s standings in Consumer Reports ratings and other customer satisfaction measurements, you undoubtedly have heard Ford’s and Lincolns ratings have dropped precipitously since MyFord/LincolnTouch was introduced.


Continue Reading

Hybrid, Small Car Owners Least Satisfied With Acceleration

0

Satisfied With Acceleration If you are a lucky enough to own a Jaguar XJ, you likely are extremely satisfied with the power and acceleration of your car. In AutoPacific‘s new car and light truck research, 100% of XJ owners are extremely satisfied. Overall, 51% of new car and light truck buyers are extremely satisfied with the power and acceleration of their vehicle. About 86% of sports car owners are extremely satisfied. About 71% of sporty car owners and 70% of aspirational luxury cars are extremely satisfied. At the other end of the spectrum are owners of hybrids and small cars. Only 37% of hybrid owners are extremely satisfied with power and acceleration compared with 40% of small car owners. This might be expected since these products are biased toward maximum fuel economy usually at the expense of spirited driving.

Prius Plug In Hybrid Owners Least Satisfied with Power and Acceleration

Prius Plug In Hybrid Owners Least Satisfied with Power and Acceleration

Toyota Prius owners are least satisfied no matter which Prius is owned. Only 19% of Prius Plug-In Hybrid owners are extremely satisfied with the power and acceleration of their vehicle. Only 20% of Prius c owners are extremely satisfied. Only 24% of Prius v owners are extremely satisfied and only 27% of the Prius are extremely satisfied. Other Toyotas in the bottom twenty include the Matrix (21%), Lexus CT200h (29%) and Scion xD (30%). Ten of the bottom twenty are hybrids in addition to the seven models from Toyota are: Hyundai Sonata Hybrid (24%), Honda CRZ (26%) and Honda Insight (27%). Four economy cars are among the lowest rated: Honda Fit (25%), Nissan Versa (25%), Mazda 2 (27%), Ford Fiesta (28%), Kia Rio (29%) and Hyundai Accent (30%). Completing the bottom 20 are: Mazda CX5, Mitsubishi Outlander Sport, Mitsubishi Outlander and Jeep Patriot.

How Important is Power and Acceleration? Of course, one of the key questions is how important power and acceleration is to these owners. Overall, 39% of owners say power and acceleration is extremely important to them. So the industry is overachieving slightly having 51% of owners extremely satisfied. Among hybrid owners, only 23% say power and acceleration is extremely important (compared with 37% satisfied). Among small car owners, power and acceleration is important only to 28% (compared with 40% satisfied).


Continue Reading

2015 Ford Edge Goes Sportier… and Global

0

2015 Ford Edge F342015 Ford Edge R34Ford has one of the broadest SUV lineups in the industry with Escape, Edge, Explorer, Flex and Expedition and the 2015 model year is time for a new Edge.  Interestingly, Ford’s introduction to the Edge omitted the word “crossover”.  They are merely referring to it as a “mid-size utility”.  The concept execution of the new Edge was shown to the media on Tuesday, November 19 at a venue in the Los Angeles garment district.  It was shown to the wider media at the Los Angeles Auto Show the next day.

The 2015 Ford Edge is designed to be sold globally and especially targeted at China and the USA.  It is based on the front wheel drive platform of the hot-selling Ford Fusion.  It retains the dimensions of its predecessor but adds an inch of wheelbase.  The styling is sportier than before with the new Ford hexagonal grille treatment, more muscular bodyside graphics and a faster backlite.  At a glance, it is still obviously an Edge.

The styling of the new Edge is an appropriate evolution from its predecessor, but technology may be where the Edge breaks the mold.  Ford executives were using the term “democratization of technology” a lot at the show.  This means that new technology will be available up and down the Ford lineup from the Escape and Focus to the Flex and Taurus.

The upcoming Edge has a full suite of whizbang features available:  EcoBoost powertrains, active park assist, a lane-keeping system, adaptive cruise control, blind spot information system, MyFordTouch.  The concept is shown with a 10-inch touch screen in the center stack.  They make a big deal that their old capacitive switches are gone and replaced with “premium mechanical switchgear”.

While the LA Show vehicle is officially termed a “concept”, it is very close to the production model coming later in 2014.


Continue Reading

Porsche Macan – Hubba Hubba

0

2015 Porsche Macan F342015 Porsche Macan R34Porsche is broadening its line adding a compact crossover SUV (XSUV) beneath its highly successful Cayenne SUV.  The Porsche Macan is named after an Indonesian tiger.  Not so unusual since the Cayenne is named for a pepper and Cayman after an alligator.  While Porsche purists may cringe that the brand is adding one more vehicle line that has four doors, the Macan will add volume to Porsche around the world and add greatly to its already heady profits.  Limited to only 50,000 units a year from its Leipzig, Germany factory, the volume will be split roughly one-third for the USA, one third for the EU and one third for the rest of the world.  With the USA limited to “only” about 15,000-18,000 units per year dealers can hold out for nice profits especially in its early years.

Factoid:  More Porsches now sold have four doors than two.

Go to the Porsche Cars North America website and check out the configurator (http://www.porsche.com/usa/modelstart/all/?modelrange=macan) for the Macan.  Sure, the vehicle starts at $49,900, but I quickly got one specced out the way I would want it up to $66,000.  PCNA expects the median transaction price for the Macan to be around $73,000.  For those of you who check all the boxes and choose the upmarket turbo model, you can spend over $100,000 for a Macan Turbo.  Given the complexity of the Porsche configurator, the bet is that most of them will be ordered rather than bought from dealer stock.

The Macan S is priced similarly to the base Cayenne.  This telegraphs Porsche’s strategy of adding a less pricey base Macan later.  Following Porsche’s strategy of launching with the mid-range vehicle and then adding a lower priced version, expect a less expensive Macan down the road simply called “Macan”.

Macan is to be the sportiest compact XSUV on the market.  The $49,900 model is the Macan S powered by a 340HP 3.0L Turbo V6.  For those wanting even more power, the Macan Turbo has 400HP and adds about $16,000 to the price tag.  All Macans have all wheel drive and Porsche’s 7-speed PDK (Porsche Doppelkupplung) transmission (automatic).  The Macan S is no lightweight coming in at over 4000 pounds, but it can get up to 60mph in 5.2 seconds according to Porsche’s data.

2015 Porsche Macan CockpitThe Macan is loosely based on the Audi Q5, but 70% of the parts are new to Porsche.  The exterior is clearly all Porsche.  Porsche DNA is evident in the face of the vehicle, the shape of the roof, the wheel openings, even the haunch over the rear wheels.  To give the Macan a lower, sports car feel, the seating positions are a bit lower than in the Q5 and the rear seat is pretty tight.  But being the sportiest compact XSUV, these things are expected.  The interior is a special place indeed.  The instrument panel is well-laid out and the switchgear on the console is reminiscent of the Porsche Panamera.  The steering wheel comes from the 918 Spyder.

Other XSUVs were introduced at the Los Angeles Auto Show and will be on the market at the same time as the Macan – the smaller 2015 Lincoln MKC and the mid-size 2015 Ford Edge.  Compared with the new Edge, the Macan is about three-inches lower, and its wheelbase about 1.5 inches shorter, but the shadow of the two vehicles is nearly identical.  For all intents and purposes the overall lengths and widths are the same.  With the Ford getting a bit sportier for 2015 with a faster backlite, its silhouette is even similar to the compact XSUV sports car – the Macan.  Checking all the boxes on the Ford can get its price up to the mid-forties.  But even though the vehicles are similar specification- and style-wise, they will attract dramatically different buyers.

Which brings us to the Lincoln MKC.  Based on the Escape platform, MKC has a starting price of $33,995 quite a difference from the Macan.  Of course the Lincoln will not have the powertrain or performance chops of the Macan, and its price will not reach into the hundreds of thousands.  Loading up the MKC might get its price over $50,000.  Somehow, the well-equipped Macan at $66,000 seems like a better value.2015 Porsche Macan Cargo Area


Continue Reading

Honda Accord Hybrid – 50mpg City – A Halloween Treat

0

The new 2014 Honda Accord Hybrid joins the mid-size sedan hybrid wars with a two-motor hybrid that achieves 50mpg in the city (50 city/45 highway/47 combined).  As one of the top selling cars in the USA, the Accord Hybrid has the potential to unseat the present leader Toyota Camry Hybrid (followed by the Ford Fusion Hybrid and Hyundai Sonata Hybrid in sales so far in 2013). Accord’s bragging rights are for city fuel economy – highest in the mid-size class at 50mpg.  Fusion gets 47mpg in the city (and highway).  The best-selling is down on mpg compared with Fusion and Accord – Camry gets 43mpg in the city and 39 on the highway.

2014 Accord Hybrid F34


Continue Reading

AutoPacific’s 2013 Ideal Vehicle Awards Are In – Trucks

0

Background of AutoPacific’s IVAs:  AutoPacific’s Ideal Vehicle Awards for 2o13 are given to brands and vehicles that best meet the expectations of their buyers.  The person driving the truck does not want it to be bigger or more powerful or have better info/entertainment systems.  Based on the results of over 52,000 respondents, the IVAs are owner-based awards that can serve to give truck buyers an idea of how well manufacturers have designed vehicles with their customers in mind.

As you read through the brief descriptions of the winners’ results you will notice some similarities where owners of most vehicles want change. Visibility  Among all trucks about 22% of owners want better driver’s seat visibility.  Roominess  About 19% of truck owners want more passenger roominess than now.  Power vs Fuel Economy  Even when talking about today’s high gas prices, truck owners want good power and acceleration.  About 21% want more power and acceleration and only 9% of the respondents would sacrifice power and acceleration for better fuel economy.  Ingress/Egress  About 19% of all truck owners want their vehicles to be easier to get in and out of.  Info/Entertainment Technology  Design of the info/entertainment technology is one of the most hotly contested areas of vehicle design today.  Some manufacturers have a good handle on this, but 22% of truck owners want more info/entertainment technology than they have now.  These folks are offset by 14% who want their info/entertainment technology to be easier to use.

With that preamble in mind, here are the Ideal Vehicle Award winners for trucks  for 2013…


Continue Reading

AutoPacific’s 2013 Ideal Vehicle Award Results Are In – Cars

0

Background of AutoPacific’s IVAs:  AutoPacific’s Ideal Vehicle Awards for 2o13 are given to brands and vehicles that best meet the expectations of their buyers.  The person driving the car does not want it to be bigger or more powerful or have better info/entertainment systems.  Based on the results of over 52,000 respondents, the IVAs are owner-based awards that can serve to give car and truck buyers an idea of how well manufacturers have designed vehicles with their customers in mind.

As you read through the brief descriptions of the winners’ results you will notice some similarities where owners of most vehicles want change. Visibility  Among all cars about 29% of owners want better driver’s seat visibility.  Too often visibility is sacrificed for swoopy styling.  Roominess  About 24% of car owners want more passenger roominess than now.  Of course, some people bought a vehicle that may be smaller than they like so they want something bigger, but many are also reacting because passenger roominess has been sacrificed for style. Power vs Fuel Economy  Even when talking about today’s high gas prices, owners want good power and acceleration.  About 26% want more power and acceleration and only 7% of the respondents would sacrifice power and acceleration for better fuel economy.  Ingress/Egress  Going with the basic package challenges like roof height vs styling and rear seat room vs styling there is also ease of getting in and out.  About 26% of all car owners want their vehicles to be easier to get in and out of.  Info/Entertainment Technology  Design of the info/entertainment technology is one of the most hotly contested areas of vehicle design today.  Some manufacturers have a good handle on this, but 25% of car owners want more info/entertainment technology than they have now.  These folks are offset by 13% who want their info/entertainment technology to be simpler and easier to use.

With that preamble in mind, here are the Ideal Vehicle Award winners for cars  for 2013…


Continue Reading

2013 Taurus SEL – Veiling Glare Disaster

1

The setting is a brightly sunny day in Southern California with a new 2013 Ford Taurus SEL.  The Taurus has a tilted center screen and bright instrument panel applique in front of the passenger seat.  Additionally, there is a bright “racetrack” around the instrument cluster in front of the driver.  Frankly, in high ambient light load conditions, this is a disaster of veiling glare.  This is when the interior materials reflect the sunlight and either distract the driver or temporarily blind them.

Ford’s MyFordTouch system uses a touchscreen center screen.  This is good, but it shows finger prints and with the way the screen is situated in the Taurus it is particularly objectionable.  When reversing and trying to use the back-up camera, the sun washed out the backup image and the fingerprints further obscured the view.

In Googling “Veiling Glare”, I found an SAE (Society of Automotive Engineers) paper titled “Fundamental Issues of Automotive Veiling Glare” written by Ford Engineers in conjunction with the University of Florida back in 1997.  Clearly, they understand the issue, but did not use their own institutional knowledge when launching this model of the Taurus SEL.

Veiling glare is a situation mostly missed by European manufacturers developing cars in gloomy, overcast conditions.  American manufacturers, even those developing their products in the Mid-West, usually don’t miss this. 

Smaller EcoBoost 4-Cylinder Transforms Taurus into a Much More Nimble Product While glare is more than a nitpick issue with the SEL, the car powered by the 2.0L gasoline direct injection turbocharged 4-cylinder engine with EcoBoost giving 240HP and 270 lb-ft of torque was very nimble.  Much moreso than the Taurus with the 3.5L V6 – even in 3.5L V6 EcoBoost form.  The car still suffers from an interior too small for the exterior size of the car, but it is good looking and well-appointed.


Continue Reading

Analysis: 2014 Ford Transit Connect Wagon

0

What if I told you you could buy a vehicle that had the capability to haul seven people, could hit at least 30 MPG on the highway, and had all of the creature comforts you would want, such as navigation and Bluetooth; would you buy it?  What if there was a catch?  Would sliding doors break the deal for you?  Would riding in a jazzed up cargo van send shivers down your spine?


Continue Reading

2013 Toyota Avalon Shifts to Youngsters

1

OK, OK… the new 2013 Toyota Avalon will not be targeted at teenagers when it goes on sale in December, but the age of the more than 100,000 Avalon hand-raisers has been about 52 years down from 67 years of present Avalon owners.  Toyota has a monicker for these people – “Trail Boomers”.  Toyota plans to double Avalon sales to about 70,000 units per year.

No Longer a LARGE CAR – Now Avalon is a Premium Mid-Size Car The 4th generation car is slightly smaller with much more expressive styling.  It goes a long way in changing the perception of the vehicle.  Based on the Camry platform, the Avalon shares much under the skin with the Camry and Lexus ES350.  The Avalon is the product of Toyota’s Calty Design Research in Newport Beach, CA and the huge and growing Toyota Technical Center in Ann Arbor, Michigan.  It is, of course, assembled in Georgetown, KY.

The body and exterior are unique to the Avalon.  The front of the car combines a strong T-Bar upper grille with center Toyota logo with a (2013) Fusion-esque lower grille giving the car kind of a gaping face.  In the side view, Avalon is much more aerodynamic than its predecessors.  The windshield is faster making ingress just a bit more difficult for the older edge of its traditional buyer base.  The backlite is much faster too, resulting in a relatively short decklid.  Toyota describes the feeling of the car to be “athletic, elegant, intelligent and powerful”.

The Avalon is a bit smaller than the 3rd generation car.  That car was described as a Large Car.  The new one is described as a Premium Mid-Size Car.  Riding on a 111.0-inch wheelbase – the same as its predecessor – Avalon’s overall length is cut by 2.2-inches.  It is one-inch lower and a half-inch narrower.  The result is that most interior dimensions have been squeezed a bit.  Front headroom is 1.3-inches less.  Front shoulder room is 1.2-inches less.  Front hip room is 0.7-inches less.  Only front legroom is a bit longer by 0.8-inches.  The formerly generous rear seat room has sacrificed the most:  1.7-inches less legroom, 1.5-inches less hip room, 1.2-inches less shoulder room. Only rear headroom is up slightly by 0.4-inches.


Continue Reading

Follow VehicleVoice

RSS Feed   Facebook   Twitter

By Invitation Only

2015 New Vehicle Satisfaction Survey
By Invitation Only

Start Survey

Membership

Join

Recent Winners

Sid P., Washington - $100
Ken G., Nevada - $100
Brad T., Wisconsin - $100
Tom M., Virginia - $100
Kathy F., New Jersey - $100
John M., Massachusetts - $100
Mike M., California - $100
Carol R., Texas - $100
James D., Georgia - $100
Martha B., New Jersey - $100
Kerry B., Pennsylvania - $100

What is VehicleVoice?

About Vehicle Voice