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Jeep Grand Cherokee – Owners Rate it Most Ideal Premium Mid-Size SUV


AutoPacific’s Ideal Vehicle Award (IVA) recognizes the vehicle that best hits the target its buyers demand.  Winning an IVA shows the product planners, engineers and designers of the manufacturer understand what their target customers want and have created the vehicle to best meet their demands.

Grand Cherokee Edges Nissan Xterra for IVA Win: The 2012 Jeep Grand Cherokee comes closest to the ideal of any Premium Mid-Size SUV.  The Grand Cherokee edges out the second place Nissan Xterra by 32 rating points to win in its class.   Having eighty-percent or more of owners rating a characteristic ideal is outstanding.  Achieving a score of ninety-percent is even more impressive.  Ninety-percent or more of Grand Cherokee owners rate its ride and handling ideal.  Eighty-percent or more of Grand Cherokee owners find these additional characteristics ideal:  exterior size, interior lighting, passenger roominess, exterior styling, driver’s seat comfort, tires and safety features.

A Few Shortfalls – Some Could Have Been Offset by Selecting Available Options and Powertrains: About 32% of Grand Cherokee owners want better driver’s seat visibility.  About 30% want better infotainment technology.  These owners likely did not opt for the extra cost uConnect entertainment and information system.  About 28% of Grand Cherokee owners want better power and acceleration, but only 7% would trade off power and acceleration for better fuel economy. They must not have opted for the HEMI V8.  About 28% want their Grand Cherokee to be easier to get into and out of. About 25% want more distinctive wheels than now.  About 24% want more interior storage compartments.  About 23% of Grand Cherokee want more cargo space than now.  About 15% want a softer driver’s seat than now.

You can find an Autobytel review of this IVA award winner at

For a complete summary of all AutoPacific 2012 Ideal Vehicle Award results contact and title your email “IVA Results”.  A copy of the results will be emailed to you within 48-hours.

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2012 Jeep Grand Cherokee Most Satisfying Premium Mid-Size SUV


Best in Class 2012 Premium Mid-Size SUV:  Jeep Grand Cherokee

2012 Jeep Grand Cherokee Wins AutoPacific Vehicle Satisfaction Award

Owners of the 2012 Jeep Grand Cherokee give the Premium Mid-Size SUV top ratings in nineteen of forty-eight characteristics measured in AutoPacific’s 2012 Vehicle Satisfaction Award research.  The Grand Cherokee has been the Most Satisfying Premium Mid-Size SUV since it was all new for the 2011 Model Year.  It has won two years in a row.  The Grand Cherokee gets top marks for Rear Seat Comfort, Exterior Color, Interior Styling, Interior Materials, Interior Storage, Braking, Fuel Economy, Ride, Quietness, Interior Lighting, Cupholders, Tire Brand/Size/Appearance, Wheel Size and Style, Infotainment Technology, Price, Recyclability, Advanced Powertrain Technology, Collision Avoidance Technology, and Range. Ratings for characteristics in the Mid-Size Premium SUV Class are a bit lower than for some other categories of vehicles (many of these are based on truck chassis), so considering that a perfect score for an attribute is 5.0 rating points, a rating of 4.2 or higher can be considered more than competitive.  Grand Cherokee owners rate the truck at 4.2 or higher twenty-four of the forty-eight characteristics including: Overall Satisfaction, Exterior Size, Seating Capacity, Driver’s Seat Comfort, Ease of Loading Cargo, Image, Vehicle’s Reputation, Brand’s Reputation, Exterior Color, Exterior Styling, Interior Styling, Interior Materials, Braking, Handling, Fun to Drive, Reliable/Dependable, Ride, Quietness, Quality Feeling Controls, Feeling Safe While Driving, Safety Features, Safety Rating, Overall Quality, and Durability.  Grand Cherokee owners rate the vehicle below 4.0 satisfaction rating points in eight categories:  Ease of Getting In and Out, Flexible Seating, Fuel Economy (even though it is the highest best in the class), Range (best in class), Environmental Friendliness (tied for best in class), Price (best in class), Recyclability (best in class), and Collision Avoidance Technology (best in class). Grand Cherokee owners give the vehicle strong overall ratings that place it at the forefront of its competition.

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2012 Jeep Grand Cherokee: One More Gear Tames the HEMI


It was about a year ago when I first got my hands on the new-for-2011 model year Jeep Grand Cherokee.  Looking bigger, better and more refined than ever, the Grand Cherokee had a few nit picks that could have made it just the teensiest bit better.  For 2012, Jeep decided to make a few of these changes.  Let’s check ’em out.

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2012 Jeep Wrangler: New Heart, And Capable as Ever.


The Jeep Wrangler is the spiritual heart and soul of the Jeep lineup.  It is a true icon, recognized far beyond automotive circles.  Its mere existence lends credibility to less off-road capable brandmates ilke Patriot and Compass.  After all, it can be argued that Wrangler is THE original off-road SUV.  With its heritage hearkening back to the Second World War, performing its duties heroically on battlefields in both the Pacific and European theaters, the Wrangler has off-road credibility arguably matched by no one.

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Jeep Grand Cherokee Wins AutoPacific Ideal Vehicle Award for Mid-Size SUVs


The all new Grand Cherokee is the top ranked Mid-Size SUV in AutoPacific’s 2011 Ideal Vehicle Research.  As the class winner, its owners identify few things they would want changed, but there are a few.  About 30% would like better visibility and more infotainment technology.  About 25% want the Grand Cherokee to be easier to get into and out of.  About 25% want it to have more power and more cargo room as well.  Grand Cherokee owners most like its ride, seat comfort, exterior size and the styling of the new vehicle.  Grand Cherokee handily outpoints the second place Nissan Xterra.

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Chrysler Raises Sights for SRT


Willow Springs Raceway

At AutoPacific we’ve been doing a lot of EV research.  A lot.  So it was with a smile that we accepted the Chrysler Group’s offer to come to Willow Springs, north of Lancaster in California’s high desert.  No EVs here.  No range anxiety discussions. The Chrysler Group hauled a load of journalists and analysts to Willow Springs to remind us that anxiety should remain a small part of the driving experience. Exhilaration is better.

Once we were settled, Ralph Gilles, CEO, SRT Brand and Motorsports, announced that Chrysler has officially elevated its in-house performance division – the Street and Racing Technology (SRT) team – to a separate company brand to build high-performance vehicles for Chrysler, Jeep and Dodge. The Chrysler public relations team was on hand the let us take a few of the latest SRT vehicles for laps on the famed racetrack. Not a bad day.

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Jeep Brand Lineup – Conquering a Winter Wonderland


Earlier this week Jeep invited us to join them at the base of the snow covered Grand Tetons in Jackson Hole Wyoming. Our mission was to test drive the entire 2011 Jeep lineup in their element – on and off-road in the snow. Something you wouldn’t want to attempt in just any vehicle.
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For 2011 there is big news! Sergio Marchionne has rattled the Jeep cage and it is definitely beginning to show in their products. All vehicles received attention; the Patriot, Compass, Liberty, Wrangler and of course the all-new Grand Cherokee.
It’s been said that Sergio loathes incentives and believes that they erode profitability and brand equity. So, instead of building vehicles to a particular price-point with the understanding that they would eventually be the least expensive, highest incentivized option for consumers – it was time to draw a line in the sand and build vehicles that people see real value in. Jeep has decided to build vehicles that consumers want to buy based on product attributes not lowest common denominator. Game on!

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2011 Jeep Grand Cherokee: No Compromises and Lots of Surprises


A few months ago Chrysler invited me to check out their 2011 refreshed Jeeps at the Chrysler Tech Center in Auburn Hills. With the thought of a Dodge Avenger rental car fresh in my head I didn’t have the highest expectations for what Chrysler was getting ready to show me. Let’s be honest, Chrysler had gone through the ringer, lost a lot of engineering talent, had multiple owners, and had the the weakest vehicle line of any major OEM in the US market. Jeep has a strong customer following and a loyal fan base to keep happy. Could Chrysler deliver a Jeep that could impress even with all of these distractions? Keep reading to find out…

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2011 Jeep Grand Cherokee – Reincarnation of a Winner


The first generation Grand Cherokee was launched in an age of soaring
SUV sales. Its only real competition at the time was the 4-door Ford
and the 4-door Chevrolet Blazer and GMC Jimmy. There were, of
course, several Japanese entries to compete with as well, but the Grand
Cherokee was perceived to be atop the category. In one focus group
AutoPacific held during that time, a participant described the Grand
Cherokee as “the chairman’s Jeep. It’s the one parked outside the
corner office.”

In subsequent years the Grand Cherokee faced more and more good
competition. Its share of segment deteriorated. Its image
deteriorated. Chrysler cost reduced the vehicle and its presence
suffered. Then came Daimler and the merger of equals creating
DaimlerChrysler. Then came Cerberus buying Chrysler from Daimler for a
song, trying to turn it around and failing. Bankruptcy and now Chrysler
is managed by Fiat SpA.


While all this was happening, products kept getting developed. Some were delayed. But the fourth generation Jeep Grand Cherokee development continued. In fact the Jeep development team was also tasked with developing the next generation Mercedes ML 5-passenger SUV. The result is the 2011 Jeep Grand Cherokee. A loose platform companion with the next generation ML and the best Grand Cherokee ever.

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2009 Jeep Patriot: Motorist Choice Award Winner


JP009_005PA.jpg“The Jeep Patriot wins AutoPacific’s 2009 Motorist Choice Award for Compact Crossover SUVs. Just the right size for passengers and cargo and with traditional Jeep appearance, the Patriot meets the product needs of its buyers in a financially efficient way. For them, it is the Goldilocks SUV – not too much and not too little – in every respect.” – AutoPacific
“The Patriot has the best-in-segment fuel costs, above-average retained value and low insurance and maintenance costs.” – IntelliChoice
Owner Satisfaction Highlights
• Feeling Safe While Driving
• Safety Features
• Reliable / Dependable
Cost-of-Ownership Strengths
• Lowest Fuel Costs
• Strong Retained Value
• Low Insurance Costs
• Low Maintenance Costs

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