Category Archive:

Infiniti QX30 – Infiniti Joins Small Luxury XSUV Battle

0
2017 Infiniti QX30 - VehicleVoice

Image by: George Peterson

Infiniti QX30 Launched  One of the fastest growing product segments is the Luxury Small Crossover SUV (XSUV) category.  Infiniti has been a bit late to the party as there are already 33 small XSUVs on the market.  Eight of those are luxury brand XSUVs:  the Acura RDX has been out since 2013 in its second incarnation, Audi Q3 out since 2014, BMW X1 out since 2014, Land Rover Discovery Sport out since 2016, Lexus NX200t out since 2015, Lincoln MKC out since 2015, Mercedes GLA since 2015, Range Rover Evoque out since 2012.  Launch of the Infiniti QX30, while a bit late, pretty much has every brand in the fray.

Infiniti enters the fray with the Infiniti QX30, making it the 34th member in the small XSUV market and 9th luxury brand XSUV.  Remember, QX is the Infiniti nomenclature for SUVs whether they are body-on-frame SUVs (QX80) or crossover SUVs (QX70, QX60, QX50).  Infiniti cars carry names that begin with a simple “Q”.

All USA QX30s Classified as Trucks  The Infiniti QX30 is a highly styled small crossover available in front wheel drive and all wheel drive powertrain configurations.  In other markets the all drive model is called “Q30” indicating Infiniti is classifying it as an hatchback car.  In the USA, both versions are classified as trucks.

Dramatic Infiniti Design Cues Differentiate QX30   The Infiniti QX30 is sporty and curvaceous like most Infiniti models.  It has bulging front fenders sweeping back and down with a strong character line.  Infiniti decribes the character lines as “dramatic and turbulent”.  The windshield is very fast flowing into a steeply dropping roofline. The front end is instantly recognizable as an Infiniti with its unique “double-arch” grille.  In the side view, Infiniti’s signature crescent-shaped C-pillar further differentiates the vehicle.  There is a lot going on there, but it works very well in this small XSUV.

Infiniti QX30 and Mercedes GLA Share Platform  To keep the investment in line the Infiniti QX30 is assembled in Sunderland, England alongside the Mercedes-Benz GLA.  QX30 and GLA share platforms, but Infiniti has loaded its entry with all the latest high tech electronic gadgetry available.

Engine Power at the Low End of Competitive Range  The 2.0L 4-cylinder turbocharged engine is shared with the GLA and is manufactured by Daimler in Kolleda, Germany.  Power output is 208 horsepower with 258 lb-ft of torque.  Compared with other luxury XSUVs this power output is anemic.  Driving the QX30, the performance is adequate, even pleasant, but a power output of between 230 and 240 horsepower would be more expected from an engine with these specifications.

The engine is mated to a 7-speed dual clutch transmission.


Continue Reading

2015 Lincoln MKC – 2nd Volume Entry for Lincoln

0

The 2015 Lincoln MKC hit Lincoln dealerships in June 2014 and promises to be the 2nd volume entry for Ford’s premium brand after the award-winning Lincoln MKZ.  Lincoln is the top brand in AutoPacific’s 2014 Vehicle Satisfaction Award research and the MKZ and MKZ Hybrid are the winners of their product categories.  The MKC (getting confused with the alphanumeric nomenclature yet?) is joining a booming market for smaller crossover SUVs and, based on our brief drive of the vehicle, the MKC should do very well in AutoPacific’s 2015 Vehicle Satisfaction Award research.2015 Lincoln MKC F342015 Lincoln MKC R34

Excellent Package  The MKC is a “small” crossover SUV, but it does not feel small from the driver’s seat.  The front seating package is spacious.  Visibility forward is excellent.  Ergonomics are good.  Transmission shifting is through push buttons on the left hand side of the center stack.  The MyLincoln Touch system is more intuitive (but reading the channel numbers for SiriusXM is almost impossible because of tiny font sizes) and stable.  Losing the shifter in the center console is an excellent idea for many reasons.  It allows for more storage in the console and also allows the console to be narrower giving the front seat passengers more seat width.  The MKC is a persuasive package that will appeal to buyers across all age ranges.2015 Lincoln MKC Cockpit

Neat Features Abound on MKC  For those buyers who want the latest technology, MKC offers a lot.  Of course, there is MyLincoln Touch that sets the stage in the center stack.  There is Approach Detection where the vehicle reacts to the key fob approaching the vehicle at night and the headlamp accents, taillamp accents, door handle pockets and interior all light up.  There is even a Lincoln logo projected onto the pavement from the outside rear view mirror puddle lights.  Then there is Drive Control that includes continuously adjusting shock absorbers to provide a comfortable ride under all conditions.  Electric Power Steering and Active Noise Control are standard features that complement the Drive Control System.  Active Park Assist not only can park the MKC, but includes Park Out Assist to help the driver maneuver the vehicle out of a tight parking space.  As with many newly introduced vehicles there is a suite of electronic driver assist technologies:  lane-keeping system, driver alert system (checks driver alertness), adaptive cruise control, collision warning system with brake support, blind spot information system, and cross traffic alert.  These features may sound like overkill, but once you have used them, they become a necessity rather than a luxury.

Highly Differentiated from Escape – All EcoBoost Engines   The MKC is derived from the Ford Escape but shares no body panels or interior trim bits.  Without looking under the skin, the relationship is invisible.  The 2015 Lincoln MKC comes standard with a 240HP 2.0L EcoBoost 4-cylinder engine.  Optional is a 2.3L EcoBoost 4-cylinder with 285-horsepower (with 93 octane gasoline – in California the top spec gas octane is 91 octane so the output for the 2.3L would be about 280HP).  The base vehicle is front wheel drive with all wheel drive available as an option.

Outstanding Dynamics  Starting in Santa Barbara and driving across the Los Padres National Forest to the Tejon Ranch , the MKC proves to be nimble and athletic on the twisty roads more suited to a sports car than a X-SUV.  With the 2.3L EcoBoost and AWD, the MKC is quick and solid over all road surfaces.

Price and Competition  The base price of the MKC is $33,995, but the versions Lincoln provided for the drive evaluation were all in the $50,000 range equipped with the full suite of electronic features and the big engine.  The size and price of the MKC puts it in the competitive set with the Cadillac SRX, Acura RDX, Audi Q5, BMW X1, Infiniti QX50 (i.e. EX), Range Rover Evoque, Volvo XC60.  As if that isn’t enough competition, there is more to come:  Lexus NX, Mercedes-Benz GLA, Audi Q3, Porsche Macan.  Clearly, buyers will have a tremendous challenge sorting out which of these smaller XSUVs to select.

Now for the Nit-Picks  Ford (Lincoln) can be depended on to make mistakes in feature availability.  For a company that touts “democratization of technology” (meaning the neat electronic features found on the top of the line will be available in a Focus, for instance) the base MKC cannot be had with an in-vehicle navigation system.  Since MyLincoln Touch is standard and each vehicle has a center stack screen, and the navigation system is via an SD card, navigation should be available on all models.

Brand Challenge  The only thing standing in the way of the MKC being a whopping success may the Lincoln brand.  While AutoPacific’s research shows Lincoln is doing a great job satisfying its customers, the brand has languished and is only now starting to re-assert itself.  The MKC is an outstanding addition to the Lincoln portfolio.  Now the challenge is to get buyers into the dealerships to drive and buy the MKC.  It will be interesting to watch how Lincoln markets the vehicle in the coming months and to monitor its sales performance.


Continue Reading

Lincoln Black Label – Top Level Trim Does Not Make a Flagship

1

I have to admit that I’m rooting for Lincoln.  I used to work there and the Lincolns were “my” cars – Lincoln Continental Town Car, Lincoln Continental Town Coupe (yep, there was a Town Coupe in 1981), (eh hem, the Granada/Monarch-based Lincoln Versailles dubbed the “Mini Mark”), the Fox-based Lincoln Continental, and the Lincoln Continental Mark VI Coupe and Mark VI 4-door.


Continue Reading

Women Drivers More Satisfied than Men

0

An automotive industry truism is that it is easier to satisfy your grandmother than a young man.  Is this true?  At least the gender portion of the statement is accurate.

Driver satisfaction is a critical measure of vehicle acceptance.  Having a satisfied buyer results in better loyalty, better word-of-mouth, stronger image.  Satisfaction is a central building block of a brand.  AutoPacific has been measuring driver satisfaction since 1993 and it is always instructive to look at the differences between women and men drivers.

In AutoPacific’s annual 2012 Vehicle Satisfaction research, women drivers score 39 rating points higher than men – 674 over 635 in their overall Vehicle Satisfaction score.

Cadillac Tops Satisfaction Among Women While the top four brands in the satisfaction hierarchy are the same – Cadillac, Mercedes-Benz, Lexus and Lincoln – the scores given them by women are much higher.  Cadillac up 50 rating points.  Mercedes up 16 rating points.  Lexus up 41 rating points.  Lincoln up 42 rating points.  Interestingly, the rating for Fiat – perhaps the ultimate chick’s car – is at the bottom of the list among women but still higher by 29 rating points than among men.

Infiniti FX - Top in Satisfaction Among Women

Models With Touches of Luxury Score Better With Women In terms of individual vehicles the top twelve satisfying vehicles among women are:  Infiniti FX at 774 (+94 rating points higher than men), Chrysler 300 at 767 (+89 rating points), Lexus ES at 742 (+40), Cadillac SRX (+48), Mercedes C-Class at 735 (+50), Buick Enclave (+57), Honda Crosstour at 729 (+73), Lincoln MKS at 728 (+50), Range Rover Evoque at 728 (+43), Lincoln MKX at 726 (+58), Honda Odyssey at 725 (+40), Lexus RX at 725 (+43).  The lowest vehicle line among women is the Nissan LEAF at 550 rating points.  The highest scoring vehicle among men is the Mercedes-Benz ML practically tied with the Cadillac Escalade.  The lowest vehicle line among men is the Mazda2 at 502.

Women are More Satisfied With a Comfortable Stuff Hauler Women are much more satisfied with Fuel Economy (+8.3%pts), Warranty (+6.9%pts), Collision Avoidance Technology (+6.9%pts), 3rd Row Seat Comfort (+6.8%pts), 2nd Row Seat Comfort (+6.3%pts), Flexible/Changeable Seating (+6.5%pts), Rear Seat Entertainment System (+6.4%pts), Roof Rack (+6.0%pts), Price/Monthly Payments (+6.0%pts), Convertible Top (+6.0%pts).  Many of these attributes are characteristics of vehicle types very popular with women drivers like Sport Utility Vehicles and Minivans.  They want a comfortable vehicle with a good warranty that gets good fuel economy.  They want the interior to be flexible and provide entertainment for their children.  They are more satisfied with an affordable stuff hauler useful with children.


Continue Reading

Land Rover LR4 – Owners Give it a Win as Ideal Luxury SUV

0

AutoPacific’s Ideal Vehicle Award (IVA) recognizes the vehicle that best hits the target its buyers demand.  Winning an IVA shows the product planners, engineers and designers of the manufacturer understand what their target customers want and have created the vehicle to best meet their demands.

LR4 Edges Out Lexus GX For IVA Win: The 2012 Land Rover LR4 comes closest to the ideal of any Luxury SUV scoring a significant 21 rating-point win over the second place Lexus GX.  Eighty-percent or more of LR4 owners find these characteristics ideal:  exterior size, driver seat visibility, passenger roominess, cargo space, seat comfort, ride and handling, tires and wheels, ease of getting in and out and safety features.

More Infotainment Technology Needed: Nearly half of the LR4 owners want more or better infotainment and entertainment technology than they have now.  While the LR4 has loads of technology under the skin allowing it to go anywhere, anytime, it falls down in an area growing more and more important in today’s automotive purchase process.

Styling Needs a Boost: About 30% of LR4 owners would like more daring exterior styling than they have now.  While the LR4 achieves a purposeful and utilitarian look, pushing the styling envelope would be positively received by many owners and prospective owners.

You can find an Autobytel review of this IVA award winner at  http://www.autobytel.com/auto-news/awards/ideal-suvs-pickups-rated-by-owners-in-2012-iva-awards-112117/

For a complete summary of all AutoPacific 2012 Ideal Vehicle Award results contact karin.turner@vehiclevoice.com and title your email “IVA Results”.  A copy of the results will be emailed to you within 48-hours.


Continue Reading

2011 Land Rover LR4: The Best 4x4xFar?

0

Although the fad of pavement pounders and soccer moms driving vehicles better suited for the Camel Trophy than the city playground is over, Land Rover continues to offer the LR4 for those who still demand the a vehicle with no compromises.  While Land Rover has never been known for quality, they have been known for their off-road prowess.  Jeep might be known for something similar, but Jeep doesn’t offer anything with the no compromises capability of the 2011 Land Rover LR4.  What other vehicle can move seven people off the beaten path in comfort and style and tow 7,000 pounds?


Continue Reading

2010 Land Rover LR4: An Upscale Journey Through the Urban Jungle

2

LandRover_2010_LR4_Ingress.JPG
The debate over the usefulness of traditional, capable SUVs in today’s world seems to be coming to a close, with the more efficient and car-based crossover winning the argument. Who really needs a rock-climbing 12-mpg mountain goat on four wheels when all it gets used for is to pick up the kids from school and get to the mall?
For mainstream customers, there is no doubt that a crossover is a far better and more rational choice. But at the upper echelons of the marketplace, it’s not about rationale. It’s about image. It’s about knowing that even though the most challenging incline you’ll ever encounter is the spiral ramp that goes up the Beverly Center parking structure, your vehicle could scale Everest. Think about it: why else are commercial grade Viking appliances and five-figure digital SLR cameras so aspirational? It’s because their image is tied to professional strength capability, no matter that you won’t ever use said capability.


Continue Reading

HUMMER Gals Love Consumer Brands

0

Women owning HUMMERs have a strong affinity for ten consumer brands in the USA.
AutoPacific’s Research Suite database that annually collects the opinions of over 30,000 buyers of new cars and light trucks asked which of 27 brands a new owner would buy from. The results from AutoPacific’s Consumer Brands Study clearly show the interrelationship between owners of auto brands and buyers of twenty-seven consumer brands like Walmart, Lowe’s, Apple, Sony, Hugo Boss, Costco, McDonalds and more.
What the study shows is that you likely won’t find a Porsche driven by a woman in a Walmart parking lot, but you are likely to find a Land Rover driven by a woman at an Apple Store. Using these data AutoPacific can develop clear profiles of the dynamics between these auto brands and consumer brands.
HUMMER Female Brands.jpg
Looking only at female buyers, HUMMER buyers were most likely to shop at Lowe’s, Old Navy, The Gap, Walmart and to buy Coca Cola, Levi’s, Axe, LG, HP and Hugo Boss.
Land Rover Female Brands.jpg
The only other brand that came close to HUMMER gals was Land Rover. They were tops in Polo, Methoc, Sony, Gucci, Hugo Boss and HP. They were also in the top five among Trader Joe’s, Whole Foods, Apple, Starbucks, Costco and Louis Vuitton shoppers.


Continue Reading

2009 Land Rover LR2 Wins AutoPacific's Vehicle Satisfaction Award for Luxury CUV

0

2009_LandRoverLr2.jpgThe Land Rover LR2 wins the Luxury Crossover SUV Vehicle Satisfaction Award over strong domestic and import brand competition. In its second year in current form, the smallest Land Rover outscored the likes of the Acura RDX, Infiniti EX, BMW X3 and Lincoln MKX. LR2 scored well for product and financial attributes including:
• Image
• Ride
• Ease of entry/egress
• Durability
• Fuel economy and operating costs
• Value for the money, anticipated resale value
• Warranty


Continue Reading

It's Official: Jaguar Land Rover Has Been Sold

0

Below the jump, you can read Tata‘s official statement on buying Jaguar and Land Rover, now Jaguar Land Rover, from Ford today. However odd it may seem for these illustrious British marques to be owned by an Indian conglomerate, Tata may well end up being an excellent caretaker.

Tata_JLR.jpg

At least initially, it seems that Tata Motors is looking to let the company continue with the product plans in place before the sale. Tata has ensured supply of needed engines and stampings through “long-term” agreements with Ford Motor Company and appointed David Smith the new Jaguar Land Rover CEO. Mr. Smith, who had been Jaguar Land Rover’s CFO, took on the role of acting CEO after Geoff Polites death in April. The appointment of a long-time Land Rover principal, holding twenty-five years with the SUV maker, indicates further support of the existing management staff.
As Tata gets more deeply involved, the business situation is bound to change. But the Indian company has patience, and seems to be ready to learn about the international business before making significant changes.


Continue Reading

Follow VehicleVoice

RSS Feed   Facebook   Twitter

By Invitation Only

2015 New Vehicle Satisfaction Survey
By Invitation Only

Start Survey

Membership

Join

Recent Winners

Sid P., Washington - $100
Ken G., Nevada - $100
Brad T., Wisconsin - $100
Tom M., Virginia - $100
Kathy F., New Jersey - $100
John M., Massachusetts - $100
Mike M., California - $100
Carol R., Texas - $100
James D., Georgia - $100
Martha B., New Jersey - $100
Kerry B., Pennsylvania - $100

What is VehicleVoice?

About Vehicle Voice