The 2014 GMC Acadia is the highest scoring Large Crossover SUV in AutoPacific’s 2014 Ideal Vehicle Award research. The Acadia designers, planners and engineers understood who the target buyer was and developed a vehicle that meets their requirements. The GMC Acadia is at the top of the large crossover SUV category against an impressive group including the Ford Flex, Chevrolet Traverse, and the Mazda CX-9. The 2014 GMC Acadia also won the AutoPacific 2014 Vehicle Satisfaction Award. “The GMC Acadia came on strong this year winning both AutoPacific’s Vehicle Satisfaction Award and the Ideal Vehicle Award, says George Peterson, President of AutoPacific. Clearly, General Motors has developed a product that satisfies its owners, GMC dealers provide a satisfying buying experience and owners do not want to change it in any major way. 2014 GMC Acadia owner consider their Large Crossover SUV Ideal.”
2014 GMC Acadia owners do not want a great deal of change with their vehicle. Of the fifteen categories in the Ideal Vehicle survey, the 2014 Acadia led or tied in four categories and was within three percentage points of eight other categories.
The top five highest ratings by Acadia owners are: same exterior styling, same ride/handling, same wheels, same exterior size, and the same tires as now.
No vehicle can be perfect. Acadia owners did want several things changed. Owners would like more power and acceleration, more interior storage, and better visibility from the drivers seat. Acadia owners also would like an improved information and entertainment center. Fourteen percent of owners would like a more advanced infotainment system while 18 percent would like something simpler.
The 2014 GMC Acadia is the leading Large Crossover SUV in AutoPacific’s 2014 Vehicle Satisfaction Award research. Coming in behind the Acadia is the Ford Flex, followed by the Chevrolet Traverse and the Mazda CX-9.
In achieving this level of satisfaction, the 2014 GMC Acadia wins in eight categories and ties in eighteen. The Acadia is also one tenth of a rating point in another eighteen satisfaction categories. The Acadia is at the top in over eighty percent of the satisfaction ratings.
The top ten highest ratings by Acadia owners are: seating capacity, exterior styling and color, overall quality and handling, brand reputation, safety rating, interior styling, the perception of reliability and dependability, and feeling safe while driving.
General Motors Lambda entries – GMC Acadia and Chevrolet Traverse – have won the VSA award in three of the past five years with the Ford Flex outpointing them in two of the five years.
Acadia Noses Out Ford Flex for VSA It turns out the Large Crossover SUV segment has become a very competitive place. The 2010 GMC Acadia won the class nosing out the Ford Flex. The Acadia scored 711 VSA points in its victory to the Flex rating of 704. Acadia won twenty-one of the forty-eight categories. Flex won twenty-two. So, Acadia’s win came by more consistency overall in the ratings.
Solid Performance in VSA Acadia scored particularly well (4.5 or over on a 5-point rating scale) in exterior size, ease of loading and unloading cargo, vehicle’s reputation, exterior color, exterior styling, interior styling, interior fabrics and materials. Acadia also did well in dynamic characteristics like braking, handling and fun to drive. Owners perceive Acadia to be very reliable and dependable, with high quality. Acadia owners say they feel safe in the Acadia and rate its safety features highest.
Acadia’s sister vehicle in the General Motors Lambda Platform – the Chevrolet Traverse – won one of the forty-eight categories – tops in interior storage compartments.
For a complete list of winners and description of the Awards, click here.
We have now driven all three General Motors Lambda Crossover SUVs on the market and the all-new Ford Flex Crossover SUV. While we have had a week apiece in the Saturn Outlook, GMC Acadia and Buick Enclave, we’ll use the Enclave as the comparison vehicle because it is most recent.
AutoPacific’s 2008 Vehicle Satisfaction Awards results are in. AutoPacific’s awards collect the opinions of OWNERS. There is no subjectivity added by AutoPacific at all.
Truck-Based Traditional SUVs Most Satisfying
As usual, there are expected winners and unexpected losers, but let’s take a look at some overall results that will surprise many of you.
The vehicle type with the highest Vehicle Satisfaction Score is the Traditional Sport Utility Vehicle category. These are truck-based SUVs like the Cadillac Escalade
, Toyota Sequoia
, Ford Explorer
, Toyota 4Runner
, Kia Sorento
, HUMMER H3
and Toyota FJ Cruiser
. In fact, the Toyota Sequoia was the top scoring vehicle – car or truck – in AutoPacific’s 2008 Vehicle Satisfaction results.
Car-Based Crossover SUVs More Satisfying than Cars, Minivans, Pickups
The second highest scoring category was the Crossover Sport Utility Vehicle category. These are car-based SUVs like the Audi Q7
, BMW X3
, Acura RDX
, Buick Enclave
, GMC Acadia
, Hyundai Veracruz
, Suzuki XL-7
, Ford Edge
, Saturn Vue
, Toyota RAV4
and Nissan Rogue
. Crossovers are the response by the automakers to make more user-friendly SUVs and in 2006 Crossover SUVs began outselling Traditional SUVs… a trend that will not be reversed.
Rated substantially behind SUVs are Cars, Minivans and Pickups.
Clearly, even in times of high and increasing fuel prices, SUVs are here to stay. Their Swiss Army Knife utility guarantees they will be a central part of a high many family fleets in the future. The continuing jihad against SUVs has failed again!
Editor’s Note: Traverse may be the most significant new vehicle at the Chicago Auto Show. The highest volume of the four General Motors Lambda Large Crossover SUVs, Traverse pickups the positive styling cues of the Enclave’s haunches and adds Chevrolet’s front end styling. GM design definitely did not dumb down the styling of the Traverse. With the Buick so fully-featured and having loads of special enhancements to handle noise vibration and harshness, hopefully Traverse gets more than its fair share.
‘s 2008 Chicago auto show
star, the Traverse, is the brand’s answer to changing consumer demands, as buyers gravitate toward car-based SUVs and more and more prioritize fuel efficiency over SUV image. If you need the towing or off-road capability of a traditional truck-based SUV, Chevy will still offer Tahoe, Suburban, and Avalanche. If you need a comfortable, stylish, and relatively efficient non-minivan family car, Chevy will offer the Traverse late in 2008. The Traverse Vehicle Line Executive enlisted the help of her four kids and husband in introducing the vehicle, proving the people and stuff-hauling benefits of Traverse. Chevrolet will eventually give up on the mid-size, truck-based TrailBlazer, as buyers are already doing.
Based on the same platform as the Buick Enclave
, GMC Acadia
, and Saturn Outlook
, the Traverse is quite large. It offers a longer wheelbase than the latest Tahoe and is wider and nearly as long. The size pays off in plenty of space, but it feels small on the road, offers more in terms of family comfort, and is cheaper to fuel than TrailBlazer or Tahoe. Though GM never quite got competitive with minivans, Traverse will be a satisfying family product. The Traverse and its siblings are the right products at the right time. Still, while giving up the TrailBlazer for the Traverse was a bold move when the decision was taken, by time the Traverse arrives on market, Chevy doesn’t look so much brave as keeping up.
No matter how it got here, Chevrolet is adding a good-looking product. The Traverse sports a clearly Chevrolet face and a profile more like the Enclave than Acadia and Outlook, to Chevrolet’s benefit. As a follow-up to the latest Malibu, Chevrolet is proving they are going to provide us with more stylish, as well as affordable and practical, family transportation going forward. With recent introductions of the Tahoe and Silverado hybrids, Corvette ZR1, and upcoming Camaro, there’s also no doubt Chevrolet will remain a full-line make and more dedicated to getting products right than ever before.
General Motors has now completed the launch of its Lambda platform Large Crossover SUVs. The Lambda platform includes vehicles from Saturn – the Outlook, GMC – the Acadia (not ARcadia) and Buick – the Enclave). Eventually, a Chevrolet version will be added as well.
Buick Enclave – First Drive
These are the landmark vehicles that represent the end of the classic body-on-frame V8 powered SUV. They are that good.
I just returned from a driving event for the recently introduced Buick Enclave in St. Louis, Missouri. When I got into the office there was a Saturn Outlook in the parking lot for the AutoPacific and VehicleVoice staff to evaluate. Great opportunity for a back to back comparison of two Lambda crossovers. This story will concentrate on the Enclave – a future story will showcase the Outlook.
First, lets talk about the Buick. This is a vehicle that I have been waiting to drive for two years now. I think I have been to three events where Enclave was a featured subject, but this was the first opportunity I have had to drive it. Why was I looking forward to the Enclave? From my perspective it is a good size, has expressive styling inside and out, and is an example of the latest General Motors platform architecture.
Was it what I was expecting? Yeah, I guess so. First, I had to calibrate myself to the fact that the Enclave is a BUICK and what General Motors was attempting to achieve when they developed the vehicle. They wanted a vehicle with Buick ambiance – expressive, upscale styling inside and out. They wanted a spacious crossover capable of seating seven or eight passengers in three rows of seats. It was to have excellent ergonomics and be very pleasant to drive. It was to be very quiet. Check the boxes and the Lambda design and development team appears to have achieved their objectives.
The Saturn Outlook is a large Crossover SUV based on the General Motors’ Lambda platform. The Lambda platform is shared with the Buick Enclave and GMC Acadia and also with an upcoming Chevrolet large Crossover.
Has GM Nailed Crossover SUV Execution?
First, you might be asking “what is a Crossover SUV”? For years, we at VehicleVoice have been avoiding using the “crossover” word because, frankly, our research shows that consumers are not yet using the term widely. In our eyes, an SUV is an SUV is an SUV. Our chief industry oracle, Jim Hall, always referred to Crossovers as “mongrelhalfbreedbastards”. But, with vehicles like the Outlook hitting the market we’ve decided to use the Crossover moniker.
Basically, a Crossover SUV takes the basic SUV theme and civilizes it. SUV drivers have for decades been asking for more maneuverable, more economical, more easy to live with SUVs. Crossover SUVs are the answer and the GM Lambda vehicles are the latest examples of Crossover SUV design and execution. We think GM has pretty well nailed it.
Pricing Makes Outlook a Persuasive Proposition
The Saturn Outlook XR that we evaluated is a mid-priced model listing at about $33,250. When you check the boxes you really want – like all wheel drive and a navigation system the price slips over $41,000. When you check ALL the boxes and add a moonroof and rear seat entertainment system you can touch $45,000. For a Saturn!
While you might think that is a high price, the base, base, base price of the FWD Outlook XE (the lower model) is about $28,000 including destination. This puts it mid-way between the base price of a Ford Explorer and Expedition. Given that Outlook is about the size of a Chevrolet Tahoe – priced about $4,000 more with a V8, the Saturn looks like a good deal.
As anyone reading this VehicleVoice news section knows, GMC has an all-new crossover SUV. With Acadia, and its Saturn Outlook sibling, GM’s approach for innovative people-moving solutions still relies on a large basic vehicle. The package is well done, but the extra length GM had to work with versus true mid-size competitors helped make it possible. Acadia has the overall length of a Yukon or a long-wheelbase Chrysler Town & Country, about ten inches longer than the Envoy. With Acadia, GMC is targeting mid-size and crossover SUVs. In reality, they will pull buyers from the minivan set and full-size SUVs right along with buyers of the Honda Pilot, Ford Explorer, or Toyota Highlander.
GMC invited VehicleVoice and AutoPacific along as they showed off their new baby to journalists along a four-hour drive from Palo Alto to Hollister, California, with a stop at Leal Vineyards
(minus a wine tasting), and back again. The weather was spectacular, the roads varied and challenging, and the Acadia a comfortable and willing steed. We’ve also had the opportunity to drive the Saturn Outlook
around our town, where it performed about the same as the Acadia around Palo Alto, but roads more challenging were added to the Acadia experience.
The Acadia and Outlook are powered by the same 275HP 3.6L DOHC 24v V6 mated to a six-speed automatic transmission, with a self-shift feature operated by an up/down switch on the gearlever. There isn’t much difference between Acadia and Outlook suspensions. The engine was tuned for optimum torque and power response geared toward stronger low-end acceleration, enabling the 4720-pound front-drive (4925-pound AWD) Acadia the power to satisfy in its primarily urban jungle environment.
General Motors is rolling out three new crossover SUVs that share an all-new, purpose-built platform. GM has called this platform Lambda for internal purposes. The Saturn Outlook and GMC Acadia are on sale now and the Buick Enclave arrives in summer 2007 as a 2008MY vehicle. These crossover SUVs are taking on not only traditional and crossover mid-size SUVs but also full-size SUVs and minivans due to their large size and dimensions (they are nearly as large as the Chevrolet Tahoe). They do not have the towing capability of truck-based SUVs, but do have the other attributes for which buyers go to SUVs, or minivans. They have high seating positions, available AWD, and interiors big enough to hold seven passengers or lots of stuff.
Following the roll-out of the Lambda crossover SUVs, General Motors will kill their conventional minivans (similar to Ford’s strategy of killing the Monterey and Freestar minivans). The Pontiac Montana SV6 is already history and its demise will be followed by the Chevrolet Uplander, Saturn Relay and Buick Terraza. Oh, yeah, Chevrolet will get a Lambda Crossover SUV in the next year or so as well.
AutoPacific and VehicleVoice analysts have been included in the reviews of these critically important General Motors vehicles.
General Motors describes their current state as an interior renaissance, and these products are examples of smart interior thinking. They include a level of interior detail not before seen from the General. As these products were developed with a clean slate, new platform, new interiors, new powertrain, GM took the opportunity to make sure they will be easy to live with.
The second- and third-row folding operations are simple and easy to use and the overall package is terrific. One could buy any one of these vehicles and spend the life of the vehicle discovering all the little things that will add up to a product that enhances and eases daily life. It’s taken GM a very long time to get to such a solid package design, but they have finally succeeded.