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Autopacific Announces 2010 Vehicle Satisfaction Awards

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AutoPacVSAlogo10.jpgNational Survey Reveals Cadillac as Top Premium Brand, Buick as Top Popular Brand, Ford Motor Company Has Most Awards with Seven, Suzuki Kizashi as Top Car and Lincoln MKT as Top Truck
TUSTIN, Calif. (May 20, 2010) — AutoPacific today announced its 14th Annual Vehicle Satisfaction Awards (VSA) to help consumers make informed vehicle purchase decisions.
“While the auto industry is showing signs of improvement, more than ever before, manufacturers need to be able to differentiate themselves. Proof of satisfied customers is as good as gold,” says George Peterson, president of AutoPacific. “We’ve found that more than 25% of new car buyers are positively influenced by owner-based awards like the VSA when deciding on a new car or truck.”
AutoPacific’s Vehicle Satisfaction Award is an industry benchmark for measuring how satisfied an owner is with his/her new car or light truck. This study by the Southern California-based automotive research firm summarizes the results of over 42,000 new vehicle owners.
“Vehicles that score highest in the Vehicle Satisfaction Awards are delivering value and satisfaction across a wide range of attributes,” says Peterson. “The winners perform well in 48 separate categories that objectively measure the ownership experience.”


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2007 Lexus LS 460L: As Always, More Refinement and More Technology

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Luxury and Refinement, But Some Quibbles
For the 2007 model year, Lexus redesigned its flagship. There are now short and long-wheelbase versions, new bells and whistles, and more refinement than ever. Buttery smooth is a term long associated with the LS, and it still applies. The latest LS is quieter and smoother on the road, with enough stiffness in the suspension and chassis not to give the wallowing boat feel that some luxury cars were known for in days of old. Lexus offers a hybrid model for 2008MY, but it was the 2007 4.6L V8-equipped model delivered to AutoPacific‘s Michigan office this summer.

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Among our quibbles were the complexity of the parking assist, the oversight of a couple of convenience features, and its not particularly attractive face. Though the car looks great from the side, front view isn’t as pleasant. At each approach, I cringed a little at the overdone fascia and headlight shape. But then I got behind the wheel. Once there, all you know is luxury, comfort, and subtle grace. Behind the wheel, you know you’re in something special.
The 380HP 4.6L V8 is mated to an eight-speed transmission, with EPA ratings of 18 city and 27 highway. Despite having so many gears to cycle through, the transmission is not a hunter or reluctant to kick down when you want it to. But the car is about graceful power and style, and the behavior of the powertrain supports it well. With 380HP moving 4244 pounds, putting your foot into it doesn’t leave you breathless. It leaves you confident and sure, and generally ahead of whatever it was next to you.


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