Autopacific Announces 2010 Vehicle Satisfaction Awards


AutoPacVSAlogo10.jpgNational Survey Reveals Cadillac as Top Premium Brand, Buick as Top Popular Brand, Ford Motor Company Has Most Awards with Seven, Suzuki Kizashi as Top Car and Lincoln MKT as Top Truck
TUSTIN, Calif. (May 20, 2010) — AutoPacific today announced its 14th Annual Vehicle Satisfaction Awards (VSA) to help consumers make informed vehicle purchase decisions.
“While the auto industry is showing signs of improvement, more than ever before, manufacturers need to be able to differentiate themselves. Proof of satisfied customers is as good as gold,” says George Peterson, president of AutoPacific. “We’ve found that more than 25% of new car buyers are positively influenced by owner-based awards like the VSA when deciding on a new car or truck.”
AutoPacific’s Vehicle Satisfaction Award is an industry benchmark for measuring how satisfied an owner is with his/her new car or light truck. This study by the Southern California-based automotive research firm summarizes the results of over 42,000 new vehicle owners.
“Vehicles that score highest in the Vehicle Satisfaction Awards are delivering value and satisfaction across a wide range of attributes,” says Peterson. “The winners perform well in 48 separate categories that objectively measure the ownership experience.”

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Lincoln MKT – VehicleVoice Best of Show


Best of Show
You always go to an autoshow with the hope that there will be a truly outstanding example there. VehicleVoice and AutoPacific’s eight staffers at the 2008 North American International Auto Show were extremely impressed with the Lincoln MKT concept vehicle.

Lincoln MKT SV.jpg

A vehicle we will call a Crossover SUV, the MKT is in many ways similar to General Motors Lambda Crossover SUVs and especially the Buick Enclave. The thing that makes MKT special is its exterior styling which uses all six Lincoln design cues (although they say seven at the show, Peter Horbury, Ford’s head designer in North America says he only really uses six) which are critical to the definition of a Lincoln design. Wow, this thing is beautiful. From the bow wave grille to the relatively fast rear end treatment, MKT comes across as a premium, substantial vehicle worthy of carrying the Lincoln badge.
Lincoln MKT F34.jpg

Lincoln MKT R34.jpg

Not only is the exterior stunning, the interior carries on new Lincoln cues which are very upscale, contemporary and modern. A four passenger concept with no pretense at transporting seven passengers, the MKT is decked out like a luxury business jet.
Lincoln MKT Driver's Area.jpg

Lincoln MKT Driver's Door.jpg

Lincoln MKT Cargo Area.jpg

Only Thing Wrong… The Name
A few years back, Ford made the unfortunate error of renaming Lincoln vehicles with alphanumeric names – MKZ (Zephyr), MKX (Aviator), MKS (Continental), and now MKT. Another great concept is the MKR flagship sedan. Better with a real name. Only the Navigator and Town Car have not succumbed to this folly. I guess MKT means Lincoln “Truck”. No, it’s really “Touring”… guess that fits better. Well, MKT certainly ain’t no truck. It’s really special and deserves better… a name.
[Even Mark Fields, Ford’s President of North American Operations, botched up the name of the MKS when he introduced it at the Los Angeles Auto Show. He first said “MKX”. If Ford’s biggies can’t keep ’em straight, think about salespeople at Lincoln dealerships and prospective buyers].
2009 Ford Flex Crossover SUV is Base for MKT
Based on Ford Flex (Ford Crossover SUV to be launched in mid-2008) underpinnings, MKT is powered by Ford’s 3.5L Twin Turbo GDI EcoBoost V6. This should give it enough punch to qualify as a high performance Crossover. In the MKT the 3.5L V6 has 415-horsepower and 400 pound feet of torque.
Only A Concept – Get them to Build It
In discussions with Ford design management, there was no confirmation that the MKT – codenamed D472 – has been approved for production. In fact, the designers contend that the MKT design has not even been proven feasible. The front fenders and rear quarters have a very crisp blade on the upper surface that would be practically impossible to stamp out of metal. MKT uses plastic to get around that particular problem.
In any event, write, email, telephone Ford to convince them to produce the MKT. If they give the vehicle the go ahead, we could expect to see it in 2010 as a 2011 model year vehicle.
Lincoln MKT .jpg

Ford’s press release on the Lincoln MKT Concept is below the fold.
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